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  • From keyvan at 10/12/2016 9:38 AM
    • hi which colors available for this phone (6gb or 4gb)
      gray,silver,gold,black
      is this true?
    • Nubia Mobile:
      Thank you for your mail.
      Nubia Z11 gray,silver and gold colors are available.
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  • From Stephan at 10/10/2016 7:53 AM
    • I ordered the z11 last week and already payed, but the Status on my order is still "processing"

      could you please take a look into my order? Nr 12500001936

      Best wishes
    • Nubia Mobile:
      Thank you for your mail.
      Your order has been sent out. The tracking number will be updated in 24 hours.
    • Do you find this question helpful?   
  • From Ha An at 10/3/2016 7:11 AM
    • I want to order nubia z11. How do i do?
    • Nubia Mobile:
      Thank you for your mail.
      We have Nubia Z11 in stock and ready to send. Please add to your shopping cart and finish payment.
    • Do you find this question helpful?   
  • From Francisco Cavalcante at 10/1/2016 9:19 PM
    • Hi, I'd like to buy this phone, but I have some questions: How can I upgrade it if there's no OTA updates?
      When it will be in sales in other countries?
    • Nubia Mobile:
      Thank you for your mail.
      We will update the latest firmware to our website. We are Nubia online store, we support worldwide shipping. You can buy from our shop.
    • Do you find this question helpful?   
  • From jpenzo at 9/1/2016 12:04 PM
    • Do you have the 800mhz
      this Frequency Band LTE is mandatory for EUROPE
      if you don't have no businness in Europe with this phone
    • Nubia Mobile:
      Thank you for your mail.
      Nubia Z11 supports FDD-LTE B1/B3/B7 . Please check on our website.
    • Do you find this question helpful?   
  • From Factor at 8/27/2016 3:37 AM
    • hello I'm from Ecuador, the shipping cost to here? The Android can be updated?
    • Nubia Mobile:
      Thank you for your mail.
      We support worldwide shipping. Please add to your shopping cart. We will update the latest Android firmware to our website later.
    • Do you find this question helpful?   
  • From Diana at 8/22/2016 11:14 AM
    • Can I purchase Z11 using my visa card without going through Paypal?
    • Nubia Mobile:
      Thank you for your mail.
      We support paypal at present. Paypal is the most reliable payment way for buyers.
    • Do you find this question helpful?   
  • From Daniele Ugolink at 8/15/2016 9:49 AM
    • Hello , I would like to know if the z11 Nubia was already available for purchase ?
      And to know the shipping time . I await your response , thank you.
    • Nubia Mobile:
      Thank you for your mail.
      Nubia Z11 is available to buy now. Please add to your shopping cart. The general shipping time is 3 to 5 business days.
    • Do you find this question helpful?   
  • From Vincent at 8/13/2016 3:34 PM
    • Do you have an Nubia Mobile dealer here in the Philippines? About ordering, do you accept Philippine peso instead?
    • Nubia Mobile:
      Thank you for your mail.
      We have no dealer or re-seller overseas, but we support worldwide shipping, you can purchase this directly from our online shop.
    • Do you find this question helpful?   
  • From Johan at 8/5/2016 7:23 AM
    • can we pay twice with master card ?
    • Nubia Mobile:
      Thank you for your mail.
      We support payment options include paypal / credit card .
    • Do you find this question helpful?   
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